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Wayfare Support

07 3435 1503
0400 717 930

Complex Care

Living with disability isn’t solely about overcoming challenges, it’s about reshaping narratives, asserting presence and celebrating identity. For people who require Complex Care NDIS and High-Intensity Support, We take the time to understand what matters the most to you, designing personalized, support that reflects your goals, values and unique background. As an NDIS provider in Australia, Wayfare Support delivers personalised Complex Care NDIS and High-Intensity Support based on individual needs.

Complex Care NDIS and High-Intensity Support is provided to participants with complex health needs requiring specialized care. At Wayfare support, we provide our team with training in accordance with the high intensity supports skill descriptors. We ensure evidence-based practice and care at our organization also focusing on regular feedbacks for improvement. We conduct ongoing supervision and assessment by our experienced clinical nurses and ensure adherence to individual care plans.

Complex Care & High Intensity Support

When you or someone close to you has higher or more complex support needs, everyday care can involve more than assistance with daily tasks. You may need specialised support from trained professionals who understand your health needs, routines and personal goals. At Wayfare Support, our Complex Care and High Intensity Support NDIS services are designed around you. We provide safe, respectful and personalised support for participants who require specialised assistance with complex health or personal care needs. 

What Is Complex Care NDIS & High-Intensity Support?

Complex Care NDIS and High-Intensity Support are specialised services designed to support NDIS participants who require additional assistance with complex health, disability-related or personal care needs. These supports may involve clinical or personal care tasks that require additional skills, training, experience and appropriate supervision.

At Wayfare Support, our support workers receive training aligned with High-Intensity Support requirements and the needs of participants receiving Complex Care NDIS services. Our experienced clinical nurses provide assessment, training and ongoing supervision where required, helping ensure your support is delivered safely and according to your individual care plan. 

Every participant has different needs. We take the time to understand your circumstances, preferences and goals so your support can be delivered in a way that works for you.

Wayfare Support provides Complex Care NDIS and High-Intensity Support in Australia, supporting participants across East Brisbane, Woolloongabba, South Bank, Camp Hill and Coorparoo with personalised care based on their individual requirements.

Who May Require Complex Care NDIS & High-Intensity Support?

Complex Care NDIS and High-Intensity Support may be suitable for NDIS participants who require ongoing specialised assistance with their health or personal care needs. This can include people living with: 

  • Acquired or traumatic brain injuries
  • Spinal cord injuries
  • Multiple sclerosis
  • Muscular dystrophy
  • Stroke
  • Autism
  • Complex or rare genetic disorders
  • Other disabilities or conditions requiring specialised support

Your diagnosis is only one part of understanding your support needs. We focus on your individual circumstances, care requirements and the level of assistance you need in everyday life. 

Types of Complex Care NDIS & High-Intensity Support

Depending on your individual requirements, NDIS funding and care plan, Complex Care NDIS and High-Intensity Support may include:

Comple
bowel care

Enteral feeding and management

Severe dysphagia management

Tracheostomy care and management

Urinary catheter management

Ventilator management

Subcutaneous injections

Complex wound and stoma management

The support you receive will depend on your individual needs and will be delivered according to your care plan and appropriate clinical guidance. 

How Is Complex Care NDIS & High-Intensity Support Delivered?

Our Complex Care NDIS and High-Intensity Support services are delivered according to each participant’s individual needs, care plan and appropriate clinical guidance.

Good support should fit naturally into your life rather than requiring you to change your routine around your care. 

We take the time to understand your daily routines, communication style, preferences and personal goals before providing support. Depending on your circumstances, support can be delivered in your home or another appropriate setting. 

We can also work alongside your family, support network and relevant health professionals to help maintain consistency and reduce unnecessary stress. 

Our focus is on providing reliable support while respecting your choices, privacy, dignity and independence. 

Registered Nurses & Trained Support Workers 

Complex care and high intensity support require the right skills, knowledge and experience. 

Where required, our registered nurses can assess your needs, provide clinical oversight, train support workers and provide ongoing supervision. Our team works according to your individual care plan and the level of support and risk involved. 

At Wayfare Support, we believe quality care is about more than completing health-related tasks. It is about making sure you feel safe, comfortable, respected and heard throughout your support.

Our NDIS support is available across Australia, including Mount Gravatt, Mansfield, Sunnybank, Morningside and Annerley, helping participants access appropriate Complex Care and High-Intensity Support close to where they live.

Personalised, Participant-Centred Support

Your Complex Care NDIS and High-Intensity Support should work around your life, not the other way around.

We consider your: 

  • Daily routines
  • Communication style
  • Personal preferences
  • Individual goals
  • Support requirements
  • Family and support network

This helps us provide care that feels comfortable, respectful and consistent while supporting you to maintain your choices and participate in everyday life.

Benefits of Complex Care & High Intensity Support

The right support can help you: 

  • Manage complex care needs safely
  • Maintain your preferred daily routines
  • Stay connected with your family and community
  • Work towards your personal goals
  • Enjoy greater comfort and peace of mind

Complex care is about more than managing health-related tasks. Our Complex Care NDIS and High-Intensity Support services focus on helping participants maintain their safety, independence, relationships and quality of life.

Why Choose Wayfare Support for Complex Care NDIS & High-Intensity Support?

At Wayfare Support, we combine skilled care with a genuinely person-centred approach to Complex Care NDIS and High-Intensity Support. 

Our team follows individual care plans, receives relevant training and works with ongoing clinical oversight where required. We focus on providing reliable and respectful support while maintaining your safety, dignity, privacy and independence. 

We do not see you as a list of support needs. We see the person behind those needs and work with you to provide care that fits your everyday life. 

If you are considering Complex Care or High Intensity Support, our team can discuss your needs, support requirements and preferred arrangements with you. 

We support participants across Australia, including communities in Spring Mountain, Springfield, Logan, Ipswich and Redland Bay. Our team focuses on delivering safe, respectful and personalised Complex Care NDIS support according to each participant’s care plan.

Frequently Asked Questions

Complex Care is specialised support for NDIS participants with higher or more specific health and personal care needs. Depending on the participant’s circumstances, this may include supports that require additional training, experience or clinical oversight. 

High Intensity Support is designed for participants who require specialised assistance with certain personal or disability-related health needs. This may include supports such as complex bowel care, enteral feeding, tracheostomy management, severe dysphagia management, catheter management, ventilator management and complex wound care. 

Not always. The level of clinical involvement depends on your individual support needs. Registered nurses may provide assessment, training, clinical oversight and supervision where required. 

Depending on your individual requirements, Wayfare Support can provide assistance with areas including complex bowel care, enteral feeding, severe dysphagia management, tracheostomy management, urinary catheter management, ventilator management, subcutaneous injections, and complex wound and stoma management. 

Yes. Appropriate support can help you manage your needs safely while maintaining your routines, choices and participation in everyday life. Our focus is on providing the right level of support while helping you work towards your personal goals and independence.